Opis WallFon cable – FAQ
Can I turn off or change the ringer?
No. The real metal bell runs on the line signal and has no switch. Some routers let you adjust ringing.
It doesn't ring, or the light stays off.
Test it on another line or router. If it's still silent there, contact us.
The call light glows purple. Is that normal?
Yes. The two-colour LED shows both phases of the ring signal. If it barely glows at all, contact us; under warranty we repair it free.
Does it work with my router, fibre or VoIP line?
Yes. Plug it into the router's analogue phone port (FON or TEL) and assign your number to that port. It can't use a LAN (RJ45) port.
My router has no phone port. What now?
Use an analogue telephone adapter (ATA) or a base station with a phone socket. Or choose a mobile model that takes a SIM card.
No dial tone. What's wrong?
The phone needs no setup. Check it's in the analogue port and that your router is set up for that port. Then try another phone on that port, and ours on another line.
Does it need power or batteries?
No. It runs on the phone line alone.
What's in the box?
The phone, the handset and a 5 m RJ11 phone cable. Socket adapters are included, except in US versions (not needed) and with the WallFon cable (buy one locally).
Can I make the bell louder or change the ring?
No. The real metal bell runs on the line's ringing signal, so its sound is fixed. The H/L switch underneath turns it on or off (not on the WallFon). The FunkyFon's electronic ringer switches between high and low.
Can I make the earpiece louder?
No, there's no amplifier; your line sets the volume. If it's very quiet, contact us.
It rings, but lifting the handset doesn't answer.
In rare cases a knock in transit jams the hook switch. Contact us and we help you free it, or repair it if it's still under warranty.
Crackling, humming or sound cutting out?
Check that all cables are plugged in firmly. Keep the cable away from power supplies and test the phone on another line. Still there? Contact us.
My rotary dial won't dial out, or dials wrong numbers.
Dial each digit: each should give a tone. If one doesn't, the dial needs replacing. If it's still under warranty, we send a new dial or repair it free.
Do phone menus ("press 1") work?
Yes. All Opis landlines dial with tones, so menus, voicemail and codes work. Rotary dials have * and # positions.
Is there redial?
No. Our cable phones (including the PushMeFon cable and WallFon cable) have no redial. All Opis mobiles do.
Is there an answering machine or caller ID?
No. Use your provider's or router's voicemail, or connect an analogue answering machine or caller-ID box before the phone.
Can I connect two phones to one line?
Use a separate phone port for each phone. Two metal bells on one port may ring weakly or not at all.
Does it work with Cell2Jack, MagicJack or 4G home-phone boxes?
It works if the box has an analogue phone port. Some send a weak ring signal, so the bell may not ring.
Is there a cordless or Wi-Fi version?
No. There's no cordless (DECT) or Wi-Fi version. Without a landline, choose a mobile model with a SIM card.
Can I use a longer phone cable or handset cord?
Yes. Any RJ11 phone cable fits. Handset cords use standard RJ10 plugs.
Will it work in the USA or Canada?
Yes. The RJ11 plug fits US and Canadian jacks directly.
