Opis 60s micro – FAQ
iPhone 14 or older?
These iPhones use Lightning. Use Apple's Lightning to 3.5 mm adapter or our Lightning bundle. iPhone 15 and newer have USB-C.
Not detected, or the sound cuts out or is muffled?
Push every plug in fully. The first time needs real force, so plugs don't slip out later. Take the phone out of its case if the plug won't go in.
People hear an echo, or I sound far away.
Hold the microphone end in front of your mouth, not under your chin. Don't use the small adapter for old phones (before 2011) with a modern phone.
The microphone doesn't work, or calls answer themselves (older Nokia etc.).
Some older phones use a different plug standard (OMTP). They need an adapter: contact us.
It doesn't work through my own USB-C or Lightning adapter.
Some adapters carry sound only, not the microphone. Use one with microphone support; for iPhone, Apple's own adapter.
Can I use it with a computer (Zoom, Teams)?
Yes. If your computer has separate microphone and headphone sockets, use a splitter (one 4-pole to two 3-pole plugs).
Why is there no answer button or volume knob?
Left out on purpose for the classic look. Answer, hang up and set the volume on your phone.
Bluetooth is on and the call doesn't come through the handset.
Choose the handset as audio output during the call, or turn Bluetooth off.
Is my phone compatible?
Yes, if it has a 3.5 mm jack, USB-C or Lightning. Some Samsung firmware versions have a bug that affects all USB-C headsets; tell us if you hit it.
Still not working, even with an adapter?
Tell us the phone make and model at support@opis-tech.com. We help, or, under warranty, refund you when you return it.
Music plays in the handset, but calls don't.
Push the plug into the adapter until it clicks. On iPhone, set Call Audio Routing to Automatic (Settings > Accessibility > Touch).
The adapter is missing.
Check under the insert at the bottom of the box, and that you ordered the right version (USB-C or Lightning). The Lightning version costs more because of Apple's licence fees. Really missing? We send one free.
Is there a Bluetooth version?
Yes, from 2027.
The handset is too heavy.
Remove the two screw covers and screws, then take out the steel weight. That roughly halves the weight.
Jack or USB-C: which should I use?
The 3.5 mm headphone jack, if your phone has one. It's the most reliable connection.
The ringtone only plays on my phone.
The handset works like a headset, so your phone's settings decide where ringing plays.
Does it need charging or an app?
No. It's a passive wired handset with no battery and no app.
Can I get a longer cord?
The coiled cord stretches to about 1.2 m. Any 4-pole (TRRS) 3.5 mm headset extension works.
Is there a holder or wall bracket?
No, not at the moment.
It doesn't work on my Samsung.
Connect the handset to the adapter first, then to the phone. Restart and turn off Auto Blocker (Settings > Security and privacy).
The earpiece cap keeps coming off.
Twist it clockwise until it snaps in. If it won't hold, contact us; under warranty we replace the handset.
