Opis 60s cable – FAQ
My phone doesn't ring, or rings only briefly.
The metal bell runs directly on the ringing signal from the line. Some routers, splitters and boxes send a weak, non-standard signal that only electronic ringers handle. Phones sold in Europe have a ringer circuit that fixes this. Older phones without it: in Europe we retrofit the circuit free of charge. E-mail support@opis-tech.com with your serial number (label under the phone) and your router model. US phones don't need the circuit.
The plug doesn't fit my wall socket.
Use a socket adapter. Adapters for several countries come in the box (not in US versions, which don't need them). Electronics shops sell others.
Where are the dial logo cards? How do I change them?
A full set comes in the box. Lift off the clear centre cover with a pin, swap the card and clip it back. Missing? We send them free.
Does it work with my router, fibre or VoIP line?
Yes. Plug it into the router's analogue phone port (FON or TEL) and assign your number to that port. It can't use a LAN (RJ45) port.
My router has no phone port. What now?
Use an analogue telephone adapter (ATA) or a base station with a phone socket. Or choose a mobile model that takes a SIM card.
No dial tone. What's wrong?
The phone needs no setup. Check it's in the analogue port and that your router is set up for that port. Then try another phone on that port, and ours on another line.
Does it need power or batteries?
No. It runs on the phone line alone.
What's in the box?
The phone, the handset and a 5 m RJ11 phone cable. Socket adapters are included, except in US versions (not needed) and with the WallFon cable (buy one locally).
Can I make the bell louder or change the ring?
No. The real metal bell runs on the line's ringing signal, so its sound is fixed. The H/L switch underneath turns it on or off (not on the WallFon). The FunkyFon's electronic ringer switches between high and low.
Can I make the earpiece louder?
No, there's no amplifier; your line sets the volume. If it's very quiet, contact us.
It rings, but lifting the handset doesn't answer.
In rare cases a knock in transit jams the hook switch. Contact us and we help you free it, or repair it if it's still under warranty.
Crackling, humming or sound cutting out?
Check that all cables are plugged in firmly. Keep the cable away from power supplies and test the phone on another line. Still there? Contact us.
My rotary dial won't dial out, or dials wrong numbers.
Dial each digit: each should give a tone. If one doesn't, the dial needs replacing. If it's still under warranty, we send a new dial or repair it free.
Do phone menus ("press 1") work?
Yes. All Opis landlines dial with tones, so menus, voicemail and codes work. Rotary dials have * and # positions.
Is there redial?
No. Our cable phones (including the PushMeFon cable and WallFon cable) have no redial. All Opis mobiles do.
Is there an answering machine or caller ID?
No. Use your provider's or router's voicemail, or connect an analogue answering machine or caller-ID box before the phone.
Can I connect two phones to one line?
Use a separate phone port for each phone. Two metal bells on one port may ring weakly or not at all.
Does it work with Cell2Jack, MagicJack or 4G home-phone boxes?
It works if the box has an analogue phone port. Some send a weak ring signal, so the bell may not ring.
Is there a cordless or Wi-Fi version?
No. There's no cordless (DECT) or Wi-Fi version. Without a landline, choose a mobile model with a SIM card.
Can I use a longer phone cable or handset cord?
Yes. Any RJ11 phone cable fits. Handset cords use standard RJ10 plugs.
Will it work in the USA or Canada?
Yes. The RJ11 plug fits US and Canadian jacks directly.
